Do you remember customer service?  I remember it, I’m wondering where it went. I’m not sure if I’m showing my age when I have certain basic expectations.  Things that come to mind are things like: hello good -bye please thank you god bless you when someone sneezes a response when I talk...

As the information comes flying at us, how much of it do we actually grasp? I’m not sure if there is an answer?  But as the owner of a video production company, I’m thinking that video is a pretty effective way to get your message across to customers and prospects for sales, marketing, and...

We’re all very busy.  We have information flying at us from all different directions (you may see a common theme here). I spend a lot of time prospecting, working on projects, referrals, postings like this, etc.  It all goes towards a common goal.  Trying to grow my company by showing the value that...

You’d think prospecting today would be easier than it was years ago.  That’s what you might think.  But, I beg to differ. Technology was supposed to make our lives easier.  But I submit, that it has made a lot of things more challenging.  Challenging because of time, focus, and...